PLATO Installation/Config

KB Articles on Plato Installation and Configuration


Frequently Asked Questions

  1. Can I use PlatoAtlas on Microsoft Edge Chromium?  
  2. Customers who require Purchase Orders  
  3. How do I enable 2-Factor Authentication (2FA) in my Plato application?  
  4. How do I log in to review Tickets?  
  5. How do I update my Plato Licenses? -DEPRECATED-  
  6. Updating Licenses: Licensing Server is being Deprecated  
  7. Why aren't my database connection strings working?  
  8. Are Plato solutions vulnerable to PHP2Shell or other PHP Vulnerabilities?  
  9. Can I use Plato Applications on Azure?  
  10. Can I use PlatoAtlas on Azure?  
  11. Could we please have our Plato database credentials changed?  
  12. External dependencies for Plato Applications  
  13. How do I configure IIS for PlatoAtlas?  
  14. How do I configure PlatoAtlas V8.x on my new server?  
  15. How do I install or update Plato.exe on a user machine?  
  16. How do I move or copy the Plato Middle Tier?  
  17. How do I raise a Plato Support Request?  
  18. How do I refresh my Plato licenses?  
  19. How do I Register applications for Unattended Mode?  
  20. I am having issues with a Report or Rule  
  21. Is encryption available for Plato databases?  
  22. Supported MSSQL Versions  
  23. Supported Operating Systems  
  24. User privileges for Plato applications and resources  
  25. What is the errorlog.plato file?  
  26. What ODBC Settings do Plato apps need?  
  27. What versions of Word are compatible with Plato?  
  28. Where do Plato applications store logs?  
  29. Why am I seeing "Error reading File" errors using Plato systems?  
  30. Why can't I navigate to admin.aspx on my IIS Server?  
  31. Why does Date Format keep reverting to American (mm/dd/yy)?  

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